Real heat pump installs — including homes that paid nothing

Customer paid nothing

2-bed mid-terrace, Rowley Regis

House

2-bedroom mid-terrace, gas, Black Country

System

Air source heat pump + unvented cylinder

Extras

Existing radiators retained — straight swap

A small gas mid-terrace next to our yard. Heat loss was modest, radiators were already adequate, and the new cylinder fitted the existing cupboard. The £7,500 grant covered the heat pump, cylinder, controls and MCS paperwork. The customer paid £0.

Customer paid nothing

Park home, Telford (LPG)

House

Single-storey park home, LPG, Telford

System

Air source heat pump replacing an LPG boiler

Extras

LPG supply isolated; existing ECO4 insulation in place

Park-home plot on LPG, previous ECO4 fabric work already done. Small heat loss, no radiator upgrades. Oil and LPG get the same temporary £9,000 grant — that covered the whole job. The customer paid £0.

Customer paid nothing

3-bed mid-terrace, West Bromwich

House

3-bedroom mid-terrace, gas, previous ECO4

System

Mitsubishi Ecodan air source heat pump + cylinder

Extras

ECO4 loft and wall work already complete

Post-war Sandwell terrace that had already claimed ECO4, so the loft and walls were done. We fitted the heat pump and cylinder as a clean swap. The standard £7,500 grant covered the lot. The customer paid £0.

3-bed semi, Solihull

House

1930s 3-bedroom semi-detached

System

Air source heat pump + unvented cylinder

Extras

Existing radiators retained

A gas combi in a typical Shirley-side semi. Heat loss showed the emitters were adequate, so we kept the radiators and replaced the boiler and cylinder. Grant claimed with Ofgem; the customer paid the difference.

4-bed detached, Sutton Coldfield

House

1980s 4-bedroom detached

System

Full air source system + cylinder

Extras

6 radiator upgrades

Larger rooms and original radiators undersized for a heat pump flow temperature. We upgraded six emitters, fitted the pump and cylinder, and deducted the £7,500 grant from the invoice.

2-bed bungalow (oil), rural Walsall

House

2-bedroom bungalow, off the gas grid

System

Air source heat pump replacing an oil boiler

Extras

Oil boiler and tank decommissioned

Ageing oil boiler, tank on the drive, rural Walsall. We removed the oil system and fitted a heat pump. This published job was claimed at the standard £7,500. New oil and LPG installs get the temporary £9,000 rate.